Privacy Policy

Last updated: February 13, 2025

1. Information We Collect

At MerchandisePROS, we collect the following information when you use our services:

  • Contact information: Name, email address, and store URL when you request a free audit.
  • Usage information: Data about how you interact with our website and services.
  • Cookies: We use cookies to improve your site experience.

2. How We Use Your Information

We use your information to:

  • Provide the free store audit service
  • Send you the audit report via email
  • Communicate with you about our services
  • Improve our services and user experience
  • Comply with legal obligations

3. Sharing Your Information

We DO NOT sell, rent, or share your personal information with third parties for marketing purposes.

We may share your information only in these cases:

  • With your explicit consent
  • To comply with legal obligations
  • With service providers who help us operate (e.g., email services)

4. Data Security

We implement technical and organizational security measures to protect your personal information against unauthorized access, loss, or alteration. This includes:

  • SSL/TLS encryption for all data transmissions
  • Secure data storage
  • Limited access to personal information

5. Your Rights

You have the right to:

  • Access your personal information
  • Rectify incorrect information
  • Delete your personal information
  • Object to data processing
  • Data portability
  • Withdraw consent at any time

To exercise these rights, contact us through our contact form.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, or as required by law.

7. Cookies and Similar Technologies

We use cookies and similar technologies to:

  • Remember your preferences
  • Analyze site traffic (Google Analytics)
  • Improve site functionality

You can configure your browser to reject cookies, but this may affect site functionality.

8. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We recommend reading their privacy policies.

9. Children

Our services are not directed at individuals under 18 years of age. We do not knowingly collect information from minors.

10. Changes to This Policy

We may update this privacy policy occasionally. We will notify you of significant changes by posting the new policy on this page with an updated date.

11. Contact

If you have questions about this Privacy Policy, contact us:


Jurisdiction: This policy is governed by applicable privacy and data protection laws, including the GDPR (General Data Protection Regulation) of the European Union and applicable privacy laws in the United States.

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